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Choose A Hearing Device

Purchasing a hearing device can be overwhelming. With so many offers and providers in the marketplace, it’s tough to know what to do. We believe that the only useful hearing device is the one that works for you.


1. Find the right hearing device provider

Find the right provider and begin with a diagnostic hearing evaluation, which is the “blueprint” for your individualized recommendations. Ninety percent of your success with hearing aids is related to the professional you work with. At LOVE TO HEAR AGAIN - MAUI, Dr. Richard Navarro has over 50 years of experience with hearing devices and is Board Certified by the American Board of Audiology, holds the Certificate of Clinical Competency in Audiology from the American Speech-Language-Hearing Association, and upholds the Professional Code Of Ethics.

American Board o AudilogyAmerican Speech Language Hearing Association

2. Understand that hearing device technology varies

Computerized hearing devices offer a wide variety of programs and options depending on the amount of power in the computer. These devices convert sound energy into numbers that are manipulated by the computer. The more computer processing power, the more the device can do for you automatically. Basic digital technology makes selected sounds louder and provides some background noise reduction. In contrast, Premium technology has the greatest amount of processing power and may do millions of calculations every second. This allows the right ear and left ear device to talk to each other to help reduce background noise and tell where sound is coming from. Depending on your hearing needs, not everyone needs the most powerful computer and we will help you select the right one for your communication needs so you don’t buy more hearing device than you need. Our mission is to help you hear what you want to hear at the lowest cost.

3. Insist on the industry’s highest standard of care

Insist on the industry’s highest standard of care. Beltone is one of the oldest and most advanced hearing device manufacturers and LOVE TO HEAR AGAIN - MAUI sets the bar for professional hearing care with over 50 years of experience. We recognize that every patient needs or wants different features in their hearing devices and we work with you to find the right one to suit your needs. Regardless of the device, it is only as good as the professional who is serving you.

4. Schedule routine maintenance

Regular follow-ups are necessary, so expect to pre-schedule your appointments. Routine maintenance and regular monitoring of hearing and hearing devices are critical to success.

5. Ask if your provider offers a satisfaction guarantee.

Ask if your provider offers a satisfaction guarantee. At LOVE TO HEAR AGAIN - MAUI our mission is to help you hear your best and we will work with you to achieve that goal. Your satisfaction with better hearing is predicated on many factors including how long you waited to get hearing help. Those who put off getting help longer have more difficulty adjusting to better hearing and every type of rehabilitation requires the patient puts effort into the process. While we try to make it as easy as possible, the patient is still responsible for putting the device in the ear, daily maintenance and battery changing. We may develop a rehabilitation plan to help you hear your best. Any device is only as good as your remaining hearing and your effort to help yourself. While a 30 day return privilege is standard in the industry, we stand behind our products and services for a full year. If you are not hearing as well as you would like, we will exchange your hearing device for a higher level of technology within the first year and apply your entire investment toward the purchase of more advanced technology. You pay only the difference between your investment and the next higher level of technology.

6. Be cautious of online stores or "special deals"

Be cautious of online stores or special deals. We advise our patients to be very cautious about online or discount stores that offer to sell you a hearing aid for a ultra-low price. Frequently, such stores mislead with claims like “designed by a medical doctor” or “newest technology”. While cheap assistive hearing devices may work for you, they may also be a waste of your money. The adage that “you get what you pay for” is true for online and discount stores. You are best protected by working with an experienced professional audiologist who will be there to make sure the device works for you, provides follow up professional services for counseling, adjustments, and maintenance.

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